If for some reason you are not completely happy with your purchase, you may return the merchandise for a full refund less shipping costs.
You must notify us within seven days of receipt of merchandise and return products to us within 30 days to be eligible. All returned merchandise must be unused, unwashed, in original condition, undamaged and in original packaging with tags intact.
Please let us know by email at firstname.lastname@example.org stating merchandise details, reason for return and whether you would like a refund or exchange.
It is your responsibility to ensure the merchandise are adequately packaged to ensure that they are not damaged during return transit and insured for the full price of the item/s and shipped to the following address: Materialistic, PO Box 651, Randwick NSW 2031
We do are best to photograph the objects as they appear – however appearance and colour may differ slightly as variation between computer screens does occur.
Questions & Customer service
Please email us at email@example.com or telephone us on +61 (0)2 931 00845 with any questions or feedback.
For wholesale trade orders, please contact us for a price list.
Gift wrapping makes a lovely touch if you are sending your purchase as a gift to friends or family. Your purchase will be beautifully wrapped in Marigold yellow tissue paper, tied with a long fuschia ribbon and sealed with a Materialistic heart sticker.
Wall canvases are too big for tissue wrapping so are bubble wrapped, tied with fuschia ribbon and sealed with a sticker.
To select the gift wrap option, check the “Giftwrap” box during Checkout.
By placing an order with Materialistic, you give us the authority to contact you in the future with any promotional emails, exclusive sale offers and new product updates. You will be able to opt out of this correspondence upon receipt.
Materialistic may be small but they have a big conscience and like to keep the manufacture* of all products in Sydney. Each piece is individually hand screen printed by Angie in her Sydney studio. As everything is done by hand (and not a machine) some variations may occur. After printing and curing (which heat seals the textile inks), products are then hand or machine sewn either by Angie herself, her Mum (Lorraine) or trusted independent sewing ladies in Sydney.
* = manufacture in the loosest sense of the word as all our products are limited runs and have a lovely textural hand made quality to them which adds to their appeal. This hands on personal approach ensures a high level of quality.